Nonviolent Communication (NVC) is a way of speaking that facilitates the flow of communication needed to exchange information and resolve differences peacefully. It helps us identify our shared values and needs, encourages us to use language that increases goodwill, and avoid language that contributes to resentment or lowers self esteem. Nonviolent Communication focuses our attention on compassion as our motivation, rather than fear, guilt, blame, or shame. It emphasizes taking personal responsibility for our choices and improving the quality of our relationships as our goal. It is effective even when the other person or group is not familiar with this process. (Marshall Rosenberg, Ph.D.)